Entry Point Audience & Community Services
-
Audience Alignment Snapshot
A mini-audit of who you're speaking to vs. who you say you're serving.
-
Mini Community Strategy Session
A 60-minute session to identify gaps or early wins in your community efforts.
-
Audience Trust Building Roadmap
A visual roadmap of trust-building actions brands and their leaders can implement.
Project-Based Audience & Community Services
-
Audience Research + Personas Development
Interviews, surveys, and insights to develop 3–5 unique 'of the moment' audience personas.
-
Community Engagement Plan
A 6-week partnership to develop a strategy for building and sustaining online or IRL community spaces.
-
Customer Journey Mapping:
Visual storytelling of how your audience interacts with your brand across platforms.
Ongoing Audience & Community Support
-
Community Design Build Out
Strategic support building an internal community program (ambassador, advisory board, loyalty); requires a quarterly investment.
-
The "Audience Development" Quarterly
Quarterly intensive for deep strategy to grow reach, trust, and loyalty with diverse audiences. (Can also be booked as a year-long partnership)
-
Community Management Retainer
Monthly ongoing advisement on audience strategy, platform tactics, and partnerships.